Customer Care

If you have any questions that aren't answered with the info below, please visit our FAQ page or drop us a note at

Click here for our Return Policy

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All prices are quoted in U.S. dollars. Prices listed on the page and in the shopping cart do not include shipping, handling fees, or taxes. Taxes will be added according to your location. The final price including shipping and applicable taxes according to your location will be displayed prior to entering your credit card number and will also be sent to you in the confirmation e-mail.

If your dog's size or style is out of stock and would like to inquire when we will restock our webstore, please e-mail with your inquiry and a representative will get back to you within the next business day.

Paw Clawset accepts all major credit card payments by Visa and Mastercard.

Shipping and Handling
Your order will be processed within 24 business hours (Mon-Fri between 10 am – 5 pm PST). Please allow 3-5 business days for delivery on domestic orders. 

All UPS orders are shipped with NO direct signature required. If this causes any concern pertaining to your order and you would like a direct signature required by UPS upon delivering your shipment, please make sure to type "DIRECT SIGNATURE REQUIRED UPON DELIVERY" in the comments section before completing your order. 

Paw Clawset is not responsible for lost or stolen packages.


You may cancel your order by e-mailing until the time your order has been processed and shipped. However, if the order has already been shipped, you cannot cancel. If the order has been processed but has not yet been shipped, a 10% restocking fee will apply.

International Customers
We are not accepting orders outside of the USA.

Paw Clawset reserves the right to make changes to any or all of the information on this site at anytime without notice. By continuing to use the website after the date of any change, you are agreeing to such change made by Paw Clawset.